Terms of service

Terms of Service

Last updated: 18/7/2025

This website is operated by Anone. Throughout the site, the terms “we”, “us” and “our” refer to Anone. We offer this website, including all information, tools and services available, to you—the user—conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users, including but not limited to browsers, customers, merchants, and contributors of content.

Please read these Terms carefully. By accessing or using any part of the site, you agree to these Terms. If you do not agree, you may not access the website or use any services.

SECTION 1 – GENERAL CONDITIONS

You must be at least 18 years old or have permission from a parent/guardian to use our site.
You may not use our products for any unlawful or unauthorized purpose.
You must not transmit any malware, viruses, or destructive code.
Violation of any of these terms may result in termination of your services.

SECTION 2 – EU & DUTCH E-COMMERCE COMPLIANCE

In accordance with Directive 2011/83/EU and Dutch Civil Code (Burgerlijk Wetboek), you have the right to withdraw from your purchase within 14 days of delivery, without stating a reason.
Full details are available in our Return & Refund Policy.

SECTION 3 – PRODUCTS AND SERVICES

Some products may be available exclusively online and in limited quantities.
We reserve the right to limit sales or refuse orders at our discretion.
Product images and descriptions are as accurate as possible, but we cannot guarantee exact color display or sizing on all devices.
All prices are in EUR (€) and include applicable VAT, unless otherwise stated.

SECTION 4 – ORDER ACCEPTANCE AND BILLING

We reserve the right to refuse or cancel any order.
You agree to provide current, accurate billing and shipping information.
We may contact you via email or phone to confirm or correct order details.

SECTION 5 – SHIPPING & DELIVERY

We ship orders from the Netherlands. Delivery times and costs vary by region.
For full details, see our Shipping Policy.
We are not responsible for delays caused by the carrier or customs processes.

SECTION 6 – RETURNS & REFUNDS

You have the legal right to cancel your order within 14 days from delivery.
To exercise this right:

Contact us at anonewhereareyou@gmail.com
Return the product in unused condition with original tags and packaging

More info is available in our Return & Refund Policy.

SECTION 7 – GDPR & PRIVACY

We process your data in accordance with the General Data Protection Regulation (GDPR).
By using our site, you consent to the collection and use of your data as described in our Privacy Policy.

SECTION 8 – THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools or link to external websites.
We are not responsible for their content or services. Use them at your own risk and review their policies.

SECTION 9 – LIMITATION OF LIABILITY

To the maximum extent permitted by Dutch law, Anone shall not be liable for:

Indirect or consequential damages
Data loss, profit loss, or business interruption
Failures due to force majeure (e.g., war, natural disaster, strike)

Our total liability shall not exceed the total purchase price of the product(s) in question.

SECTION 10 – INTELLECTUAL PROPERTY

All content on this site, including text, images, logos, and designs, is the property of Anone or its licensors and protected under Dutch and EU copyright law. Unauthorized use is strictly prohibited.

SECTION 11 – GOVERNING LAW & JURISDICTION

These Terms and any disputes shall be governed by and interpreted in accordance with the laws of the Netherlands.

You agree that any legal action shall be brought before the competent court in Amsterdam, unless otherwise required by mandatory EU consumer law.

SECTION 12 – CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Changes will be posted on this page, and continued use of the site after updates constitutes acceptance.